In this episode, I interview Lynn Thompson, the Associate Vice President of Special Projects at the Hartville Group about their new policy Complete Coverage that was just launched in November, 2016. I had the opportunity to visit with some of the team leaders involved with the launch in Ohio recently where I got a tour of their offices and sat in on a presentation about The Hartville Group and the new policy.
In the interview we discuss:
- The Hartville Group's association with the ASPCA
- What she considers the biggest change from their previous policies to the new policy
- Whether existing policyholders will be able to transition to the new policies
- Coverages for:
- hereditary conditions
- chronic conditions
- behavioral disorders
- prescription foods
- dental diseases
- alternative therapies
- wellness care
- exam fees
- Whether they will pay veterinarian directly if needed
- Precertification of claims
- Medical record review to make policyholder aware of any pre-existing conditions that are excluded from coverage.
Check out these links discussed in the interview:
Subscribe to podcast via iTunes
Comments