In this episode, I interview Ashley Lyons, the Director of Operational Strategy at ASPCA Pet Insurance about pet insurance claims. We discuss:
- Ways to file a claim at ASPCA Pet Insurance
- How claims are processed and paid
- Precertification of claims
- Availability of claims processors 24/7
- Top reasons claims are denied
- How ASPCA determines if a pet has pre-existing conditions that aren't covered
- Waiting periods before a policy becomes effective and why they exist
- Gray areas when determining whether a claim will be covered or not
- Appeals process if a claim is denied
Be sure to check out these other links:
Subscribe to Podcast (get email when new episodes are published)
Subscribe to podcast via iTunes
Subscribe to podcast via Stitcher
Comments