Pet Insurance Guide Podcast

Crum & Forster Pet Insurance Group - Interview with Bob Capobianco - Episode 57

ASPCA Pet Insurance is Crum & Forster Pet Insurance Group's most identifiable brand, but they also have a number of other partner pet insurance brands. Bob explains how their "house" brands and other "partner" brands operate within the Crum & Forster Group. We also discuss what their policies cover and why brands within the group have the freedom to select which options they display on their quote page. Crum & Forster Pet Insurance Group ASPCA Pet Insurance Hartville Pet Insurance... Read more →

Don't Ignore These Steps When Selecting A Pet Insurance Company To Insure Your Pet - Episode 47 - Interview with Samantha Haxton

Recently, Samantha Haxton contacted me after using the Pet Insurance Toolkit in her quest to choose a pet insurance company to insure her pets. After several email communications, I was so impressed with her approach and knowledge she acquired while doing her research that I asked her to be a guest on the podcast. She actually ended up choosing Embrace to insure 3 of her pets and ASPCA to insure another pet. Why two different companies? Listen to find out... Read more →

Pet Insurance Claims - How To Maximize Your Reimbursement - Episode 46

In this episode, I interview Ashley Lyons, the Director of Operational Strategy at ASPCA Pet Insurance about pet insurance claims. We discuss: Ways to file a claim at ASPCA Pet Insurance How claims are processed and paid Precertification of claims Availability of claims processors 24/7 Top reasons claims are denied How ASPCA determines if a pet has pre-existing conditions that aren't covered Waiting periods before a policy becomes effective and why they exist Gray areas when determining whether a claim... Read more →

ASPCA Pet Insurance Launches New "Complete Coverage" Policy - Episode 40

In this episode, I interview Lynn Thompson, the Associate Vice President of Special Projects at the Hartville Group about their new policy Complete Coverage that was just launched in November, 2016. I had the opportunity to visit with some of the team leaders involved with the launch in Ohio recently where I got a tour of their offices and sat in on a presentation about The Hartville Group and the new policy. In the interview we discuss: The Hartville Group's... Read more →

Attitudes Of Pet Owners And Veterinarians Toward Pet Health Insurance - Interview With Dr. Mary Beth Leininger - Episode 38

Dr. Mary Beth Leininger is the Vice President of Veterinary Relations at ASPCA pet health insurance company. She and her husband formerly owned a small animal practice in Michigan and she was the first woman elected President of the American Veterinary Medical Association (AVMA). In this episode, we talk about the recently released North American Pet Health Insurance Association (NAPHIA) study describing the attitudes of pet owners and veterinarians toward pet health insurance. Both she and I were surprised at... Read more →

Pet Insurance Guide Podcast - Episode 4 - Interview with Jaclyn Carrington at ASPCA Pet Insurance Company

In this episode, I interview Jaclyn Carrington, the Veterinary Services Manager at The Hartville Group. We talk specifically about their brand ASPCA Pet Insurance and the recent roll-out of their new policies. We talk about: The history of the company. Her background with the company and what she currently does. Some general details about ASPCA's insurance policies. Why ASPCA made changes to their policies. How long before these changes become effective in all states. Details of the new policies and... Read more →